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Sunday, January 22, 2012

Air booking to Italy

Once I had Margaret booked to Italy on my award, I was going to make every effort to book myself on the same flights. Fares were higher than I was hoping for May; I was set up with Yapta to check for any notable decrease, but I was ready to book whatever there was on Jan. 13 when a new credit card cycle opened. In the time I was tracking the fare, it reached a maximum near $1300, but mostly hovered around $1150; usually the difference over the lowest fares for any flights on those dates, also on United, could be explained by the extra taxes for connecting in Germany.

Would that Friday the 13th be my lucky day? When I got home from work, the fare for those flights was in the $1060s (before any Yapta alert showed), lower than they had been in the time I'd been checking. Even though connections on US Airways were in the $880s, I was determined to be on Margaret's flights and started to book. Kayak directed me to the United site, which asked me to log in. Once I did that, I got a message that the fare was gone and was now near $1200. When things like that happen, I stop and hope things will settle down later. I was leaving for Arizona the next day, and packed my netbook computer, which I wasn't sure I would take, so I could check fares during the trip.

I did another check at 11 p.m. The fare had gone down to $947.70, and I was ready to book. There was another hiccup in going from Kayak to United, but the fare was still showing. I started the booking process, including selecting my seats. I opened the United site in a second window to see what Margaret's seat assignments were, so I could select seats next to her (and it would include going to the Lufthansa site to make a selection for their Chicago-Munich flight). When I finished selecting my seats in my window on the United site, the final booking page showed Margaret's itinerary, not mine! I was able to start over with the fare still there, and get it booked.

So I'll be worried about the Chicago connections to the flight to Frankfurt, with myself taking a 5 p.m. flight on a regional jet, when aircraft can accumulate delays during the day, and Margaret having 1 hr. 20 to connect; I get agitated when time at airports gets short. For now, I'm glad to have the flights booked; my mother may join us in Italy for some of the time, and I'll be looking at what "on the ground" plans need to be made for Italy.

Saturday, January 21, 2012

Arizona visit with Haydee and Margaret

After Margaret couldn't join me at my parents' in Vermont over the year-end holidays, it worked out that we could both go to Arizona mid-January, meeting my first cousin once removed Haydee in Phoenix, and going on to Sedona. It was a wonderful time: Haydee is the granddaughter of my mother's Mexican half-brother Enrique, who had a big family. We had dinner out with a group including her father, my first cousin Enrique Jr.

Margaret became instant friends with Haydee, and invited her to join us in Sedona. We stayed at the Sedona Real The first part of the stay was overcast, but then the sun came out and we got these great looks at the red rocks, and got to understand the magic of the place. Here are the pictures:

Sedona, Arizona Jan. 2012

Sunday, November 27, 2011

Time passing, new Italy trip

Since I last posted here, Margaret has visited me twice, the second time to see an opera at the new Performing Arts Center in Kansas City, and we arranged to go to Los Angeles together to join a SlowTrav get-together. Things are well affirmed between us.

I went to my parents' for Thanksgiving when they essentially ordered me to go. Booking relatively late around peak dates, I did a non-Southwest trip on regional jets, on Continental to Manchester via Newark, returning on Frontier from Boston via Milwaukee, opting out of Boston's body scanner, and gate-checking a bag on a full flight.

I generally reactivate the blog when planning for an international trip is under way. When I was with my parents, I established that the house in Italy was available for most of next year. I've been wanting to have Margaret join me in Italy, using my United miles. We've been looking to plan it around a reunion of the school in Rome that we attended, but enough time has passed with no announcement that I was ready to make a booking without regard to a reunion.

Margaret was willing, and I asked the SlowTrav board a planning question based on my general thought that the trip should include Capri, and for a trip in May, which was showing decent award availability. For most United awards, there's better availability if you go through Germany on Lufthansa. I was looking at having Capri at one end of the trip, and so using Naples airport. With Margaret going from Sacramento, many options had flights from the West Coast to Germany, but I was looking for places were I could more easily join her for the transatlantic flight, Chicago in particular. If we had Capri at the start of the trip, I was looking at a flight arriving in Naples at 4.15 p.m. Then I got to think that getting to the port and ferry to Capri after that long overnight series of flights could just strain us too much. It could be better to have Capri as the culmination of the trip, but a 6 a.m. flight out of Naples would mean staying on the mainland.

For my first choice of return date, flying out of either Naples or Rome would mean going through Germany. Some people on the boards were urging me to try for a transatlantic flight out of Rome. The United site wasn't allowing open-jaw booking if partner airlines were involved; I could pay to go through a phone agent or, as the merger gets closer, transfer the needed miles to Continental, which allows this open-jaw online booking.

Before I did this, I tried a round trip to Rome on the United site. By changing the return by a day, I was able to book Margaret on the Rome-Newark flight. That calls for a long Newark layover and a connection through Houston; these are all current Continental routes; I don't know if, once the airlines are fully merged, she could make a more logical connection through the United hubs of Chicago or Denver. I'm guessing the Houston-Sacramento flight has award availability because it isn't so much in demand.

Margaret certainly shows excitement at this trip; I'm hoping I can wait a bit to book my paid trip on the same transatlantic flights. Wanting specific flights might limit my search for the best fare, but I've signed up with Yapta to monitor the fare. My mother may also go, so there's much to work out about details of the trip once everyone's booked.

Sunday, August 28, 2011

Italian transportation strike listing

Now that I'm a moderator of SlowTrav, I've found that it would be useful to maintain a list of upcoming and past transportation strikes in Italy, including those that have been announced and then cancelled. It has the format of a blog so that I can edit it in the SlowTrav domain, but it's generally a reference page that gets updated rather than a traditional blog with new posts:

Italian Transportation Strikes

Tuesday, June 14, 2011

Berlin postscript on getting United miles

I got a United-branded credit card for the main purpose of getting the 50,000-mile bonus, so Margaret or I can aim to have a free trip to Italy. I got it after my United flight to Germany was booked and, given that a $600 voucher was applied to the flight, I was willing to spend a little money to get some extra comfort and have United charges with triple miles on my credit card.

So I got Premier Travel Plus for my Chicago-Frankfurt flight. Its benefits of a fast line for check-in and security weren't relevant to me on this connecting flight, so tossing those out, the benefit optionss were:

Premier Travel: Economy Plus seating with Group 1 boarding, and 25% bonus miles.

Premier Travel Plus: Economy Plus seating with Group 1 boarding, a pass to the Red Carpet Club, and 100% bonus miles.

I had my confirmation of the Premier Travel Plus purchase, and I saw that at the time of the purchase, before the flight, I got a mileage bonus that was 25% of the miles of the trip. I thought that was curious, but maybe the rest would be credited after I took the flight. I had a slight doubt about whether I'd actually been acknowledged with the Plus version, but it was on my boarding pass and I was admitted to the Club on the day of the flight.

I completed the trip, and got the base miles for all flights, but no additional Premier Travel Plus miles. A little over a week after my return, I sent an e-mail to Mileage Plus about the missing miles. There was a warning on the form that it could take a week to get a reply; it was close to that, and the reply included "According to the Terms and Conditions of the Premier Travel Plus, 25% mileage bonus will be accrued by the traveler who purchased this offer," and I received what was due. This when the Web site is very clear: 25% for Premier Travel, 100% for Premier Travel Plus. I replied to that, linking to their FAQ that makes that clear. Another week and no e-mail reply; I needed to phone. I called and got routed around five people, I think, who could have been in many parts of the world. One person talked about Premier status with the program, another said something like "If all Economy Plus seats are taken, you can't get one," neither of which had anything to do with what I was asking. The last agent put me on hold for some time, then acknowledged that I was right and would get the miles credited. The total call took about 50 minutes.

It took all this to get the miles that their site says very plainly should be owed. A major corporation evidently didn't have the system programmed right to give what should be straightforward. I hope their flight navigation programs are done better than this.

Wednesday, May 18, 2011

Berlin photo album

Return from Berlin: over too soon

I woke up on my own before the cell phone alarm set for 4 a.m. I got everything together, dropped the key in the mailbox, and made my way to the bus stop. With such an early departure, I thought it could be time to go for a taxi, but when I asked on a board about arranging one for that hour, people advised me to go for public transportation, as I'm generally inclined to do. Looking at the BVG site, the best option was to start with a bus on Torstrasse, with a scheduled departure at 4.46. When I left a little after 4.15, there was a bit of daylight and some people out, and reasonable traffic on that main street. The bus showed up, which I took to the end at Hauptbahnhof; a few minutes later the TXL bus showed up at the same stop (I was worried about finding the stop on some train-to-bus connections), and got me to the airport a little after 5.

I found my way to Terminal D and checked in with no wait for my 6.40 a.m. Brussels Airlines flight from Berlin to Brussels. Security was just opening. The agent went through my shoulder carry-on, which had many wires to decipher. I'd taken things out and moved them to my checked bag to better meet the 6-kilo carry-on limit. I was about the last to board, crossing the tarmac, since I didn't hear a general boarding call before the last call. That flight was listed as a regional jet when I booked it, but they changed it to an A319 with lightly padded seats to improve the pitch. There was no SeatGuru chart of that aircraft to check against the seat they assigned me. I found that it was in the back row, in a windowless window seat, but the plane was sparsely occupied and I moved to an empty row in front of another empty row, so I could recline without guilt. They charged for all drinks including water; unusually for a short flight, they had a flight progress map TV monitor; I rested through the flight, and it arrived a few minutes before the scheduled time of 8.

I've been through Brussels Airport a few times, the last in 2000, and it looks largely rebuilt. I arrived at Schengen Concourse A, and followed signs to Concourse B, through retail areas, and finally a narrow passageway with no wait to passport control for exiting Schengen. Then I joined with originating passengers for the security check including shoe removal.

I went to the United transit desk because I thought the boarding passes that Brussels Air gave me must be incomplete, since they didn't include the group numbers that I know the UA passes to have. The agent there said no, they'd stopped having those because they were harmonizing their process with Continental; I remembered reading that today would be "Customer Service Day One." They would just be boarding by rows. Then when boarding time was close (this was a 3-hour layover) they called my name among people who still needed to go to the transit desk, because I'd missed answering questions about the bag that was connecting.

With that resolved, I got my outside aisle seat in regular Economy on this 767 to Chicago, walking past the First Class pods and some rear-facing Business seats. I courteously waited to see that no one else was taking that storage space, and put my bulky shoulder bag in the overhead bin, giving me better legroom. I took the chicken meal choice and got a decent amount of sleep through the 9-hour flight. The long flight listed an oddly precise arrival time of 1.17, and it arrived a few minutes early. There was a short wait at passport control, a longer one for my bag, and I was waved through customs and dropped my bag off. Then the train from O'Hare International Arrival Terminal 5 to Terminal 1.

Then the line for security; I was worried that the TSA might have a problem with my boarding pass that said O'Hare to International, instead of Chicago to Kansas City, but I got through. I got in the left-hand security line when I saw that the checkpoint had a walk-through metal detector on the left and a body scanner on the right. I was still directed to the body scanner and opted out. There was a short wait for a pat-down officer, who was courteous to the extent possible and let me face my belongings.

That pat-down/groping was still not so pleasant, and I was glad that, in my spree of United buying, I'd bought a day pass for the Red Carpet Club. I got there, in the C concourse, after taking the underpass. It was still over three hours before my next flight, and I was glad to settle in with a drink and take advantage of the included wi-fi. I left at around 4.30 to get a cheeseburger at the Billy Goat concession, and went to my gate at the end of the concourse. There was a note on the screen about looking for volunteers to be bumped. I thought momentarily about asking for it as the beginning of a future trip, as this one started with a bump, but I didn't ask, and boarding began. The two seats next to me were empty after boarding, so presumably they wouldn't have finally bumped me, and someone else took one of the seats to have an empty seat next to him. That flight went well and arrived early.

To conclude about the trip: I'm certainly glad I got to take it, originating from the $600 bump last summer. I'd been interested in a trip to Berlin, possibly at the start or end of a trip to Italy, and I'm glad I spent this longer time there, wishing there were more time. I could have explored more even in my neighborhood, an art gallery district with a lot going on. My previous trips to Germany were rushes through, including a time in the 1970s where everything was too fast, on a pass that wouldn't have covered the East German railways to get to Berlin. Now I have an interest in looking for old guidebooks and other sources to see about the logistics of visiting divided Berlin. In previous trips, it was on my mind that I sometimes dealt with people who were adults during the Nazi era, and it's good to see the forward-looking Germany of today. It was fascinating to see the signs of history, including recent times, and such an active city. This trip was part of a long series of trips alone, and now I'm hoping to take more trips with company.